Technology Officer
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Technology Officer
Waterloo, London office
35 hours per week – Monday to Friday
12 month fixed term contract
£31,513 (+ £3,160 Inner London Weighting)
Prospect is a Trade Union representing over 100,000 professional, managerial and technical staff in a range of occupations in science, engineering, energy and the environment across the public and private sectors. We employ over 150 staff, many in our main headquarters in London, but also in our offices in the English regions, Wales and Scotland.
As a Technology Officer at Prospect, you will be providing 1st line support across Prospect’s head office and regional offices by providing remote technical support, helping with new kit setup, onboarding new software, and adapting ways of working. You will deliver excellent user support and work with users to find a resolution to their issues through building good working relationships with colleagues.
The post will suit someone who enjoys dealing with a variety of Information system issues from network and helpdesk queries to telephones and procurement and supporting people at work.
Essential
- Ability to create and manage Microsoft AD/Exchange accounts.
- Have a good knowledge of the M365 suite
- Experience providing Windows and Mac user support
- Good communication skills
- Flexibility and an ability to use own initiative.
- Experience support the implementation of new IT solutions and applications
Desirable:
- Knowledge and understanding of cloud technologies
- Understanding of VMWare networks
For further details or questions regarding this role please contact recruitment@prospect.org.uk
Closing date for applications is 7th March 2023
Prospect Union is committed to create a diverse environment and is a proud Equal Opportunity Employer. All our applicants will be given careful consideration for employment regardless to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.
About us
Prospect is a leading trade union that delivers advice, support, representation and a voice for our members. We are a not-for-profit organisation with over 250 staff helping to support more than 150,000 people in specialist, professional and technical roles across the private and public sectors. The Bectu Sector of Prospect represents both employees and freelancers working in Film, TV, Broadcasting and theatre and live events.
Our members want to get on at work. They work in a diverse range of professions, including energy, science, engineering, heritage, defence, entertainment and digital. As a union for modern working life we aim to get the best deal for our members by using evidence and building partnerships – while never being scared to call employers out when they get things wrong.
Our priorities are to grow our membership through attracting new members and to improve our impact, whether that is helping members win improvements at work or changing the policy environment which affects them.
Diversity is an important value for the trade union movement, and as an organisation we are passionate about promoting equality and equity at work and are committed to it for all our staff; we would be particularly interested in applications from groups that are underrepresented in the workplace.
Prospect is a great place to work - We offer a good work-life balance, flexible working options and offer support for learning and development.
Employee benefits
Data protection
Prospect is committed to protecting the privacy of individuals and complying with our obligations under GDPR. Please see the Candidate Applicants’ Privacy Notice which explains how Prospect will process and hold your information when you apply for a vacancy and your rights as a data subject.
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